Privacy Policy
Last updated: 31st May 2024

JSR Electrical & Air-Conditioning (“us,” “we,” or “our”) operates https://jsrelectricalmackay.com.au/ (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address, and phone number (“Personal Information”).

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Digital Advertising and Analytics
We use cookies and similar technologies to collect information about your browsing activities over time and across different websites following your use of our Site. This information is used to make the advertisements you see more relevant to you, to measure the effectiveness of advertising campaigns, and to better understand your preferences.

We use various analytics services, including Google Analytics, to understand how our Site is used and to improve our services. Google Analytics collects information such as how often users visit our Site, what pages they visit, and what other sites they used prior to coming to our Site. We use the information from Google Analytics to improve our Site. Google Analytics collects only the IP address assigned to you on the date you visit our Site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

We may partner with third-party advertising networks, social media platforms, and analytics providers to manage our advertising on other sites. These third parties use cookies and similar technologies to gather information about your activities on this Site and other websites to provide you with targeted advertising based on your interests. Examples include Google Ads and Facebook Ads. You can opt-out of receiving targeted ads by adjusting your cookie settings or through specific opt-out mechanisms provided by these advertising networks and platforms.

Email Marketing
We may use your Personal Information to contact you with newsletters, marketing, or promotional materials, and other information that pertains to our business. We use email marketing services, such as MailChimp, to manage and send our email communications. These services may collect information about your email interaction (e.g., whether you opened an email or clicked on a link). You can opt-out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.

Payments
We use third-party services for payment processing (e.g., payment processors). Examples include PayPal and Stripe. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Contact Us
If you have any questions about this Privacy Policy, please contact us.