Privacy Policy & Cookies

JSR Electrical & Air-Conditioning (ABN 98 655 595 225) respects your privacy. This policy explains what we collect, why, and what control you have. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

We only collect what we need to quote and carry out work for you:

• Contact details — your name, phone number, email and service address, when you submit a quote request or call us.
• Job details — what you've asked us to look at, so we can quote accurately.
• Website usage — pages visited and general location, only if you allow analytics cookies.

How we use it

• To contact you about your quote or booking.
• To carry out the work, order parts and issue invoices.
• To meet our safety, licensing and compliance obligations.
• To improve our website and services.

We do not sell your personal information. We only share it where necessary — for example with suppliers for parts, or where required by law.

Cookies

Cookies are small files stored on your device. When you first visit, we ask what you're happy with. Strictly necessary cookies are always on because the site can't work without them; everything else is off until you opt in.

Type	What it does	Needs consent?
Strictly necessary	Keeps the site secure, remembers your cookie choice and lets forms work.	No — always on
Analytics	Tells us which pages and services people find useful so we can improve them.	Yes
Marketing	Helps us measure our advertising and show more relevant offers.	Yes

You can change your mind at any time: Update cookie preferences

You can also block or delete cookies in your browser settings, though some parts of the site may not work as well.

Keeping it safe

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep it only as long as we need it for the job, our records and our legal obligations.

Accessing or correcting your information

You can ask us what we hold about you, have it corrected, or ask us to delete it where we're able. Just get in touch and we'll help.

We may update this policy from time to time; the current version always appears on this page. If you're not satisfied with how we've handled your information, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.